Refund policy
ALL sales are final unless an item arrives damaged or you receive the wrong item.
Please inspect your order as soon as it arrives.
DAMAGED OR INCORRECT ITEMS
If you item arrives damaged or you receive the wrong product, please contact us within 48hrs of delivered
PLEASE PROVIDED:
- Your order Number
- A description of the issue
- Clear photos of the item and packaging
We will review the situation and work with you to resolve the issue
PERSONALIZED ITEMS
personalized and costumed products cannot be returned, exchanged or refunded.
SALE ITEMS
Sale, clearance and promotional items are final sale and cannot be returned or exchanged.
CANCELLATIONS
Orders can only be canceled before they have been processed or shipped. Once an order has entered processing or has shipped, it cannot be canceled.
BREHER CREATIONS LLC reserves the right to review each request individually.
Thank you for supporting our small business.