Refund policy

Refund Policy

All sales are final unless an item arrives damaged, defective, or you receive the wrong item.

Please inspect your order as soon as it arrives.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 48 hours of delivery through our website contact page.

Please provide:

• Your order number
• A brief description of the issue
• Clear photos of the item
• Clear photos of the packaging, if applicable

We will review your request and work with you to determine the appropriate resolution.

Please do not send any item back without contacting us first and receiving return instructions.

Personalized or Custom Items

Personalized, customized, and made-to-order products are final sale and cannot be returned, exchanged, or refunded unless they arrive damaged or incorrect.

Sale and Clearance Items

Sale and clearance items are final sale and cannot be returned or exchanged unless they arrive damaged or incorrect.

Order Cancellations

Orders may only be canceled before they have been processed or shipped.

Once an order has entered processing or has shipped, it cannot be canceled.

BREHER CREATIONS LLC reserves the right to review each request individually.

Thank you for supporting our small business.